Contact us
Last reviewed July 2026
Placeholder content. The wording on this page has not been through legal or editorial review and is not the final policy. It describes what the finished page will cover so you can tell whether this is the page you need.
Contact channels are being set up as part of the platform rebuild. Until the routes below are live, the fastest way to reach us is through your university housing office, who can escalate directly to our team.
What you will be able to reach us about
- A listing that is inaccurate, stale or looks fraudulent
- A landlord who is not responding to enquiries
- An accessibility barrier on the site
- A privacy or data question
- Listing a property with us
- A university partnership enquiry
If something is urgent
If you have been asked to pay money before seeing a property or signing an agreement, do not pay. Raise it with your university housing office straight away, and they will reach us.